Club Mahindra Holidays — unfair trade practice by misleading and false advertisement/promises

Address:	Chandigarh, Punjab
Website:	www.clubmahindra.com

I am a club mahindra member detail given below
Membership details
Membership ID-347007
Membership Valid From-01-Dec-2016
Type of Membership-White
Membership Valid Till-30-Nov-2041
Type of Apartment-Studio

Since i have taken membership i never got confirm booking in my own holiday seasons at choice of my resorts,
the same has been reported to Club Mahindra many times, but they always give me assurance that it will not happen in future

This time again same problem of non-availability of room at Mansing Tower (Jaipur) happened so i tried to book room from travelling web site and i was surprise to see that the same Club Mahindra resort was available their, i reported the matter to club mahindra and requested them to confirm my booking so i can book my flight tickets but club Mahindra refused to do that.

so, finally i requested them to cancel my booking and stop my future EMI,
hearing this from me all of a sudden club mahindra approched me with confirmed booking on dates which i requested.

when i requested club mahindra to cancel my membership then how they got confirm booking which was not possible before.

at the time giving membership, club mahindra sales executive told that all their properties are 5-stars but after taking membership when i asked them the list of the same they refused and latter told me that their resorts are either Gold Crown/silver crown.

Club Mahindra is using unfair trade practice which includes advertising a product by misleading or false advertisement.

Regard
anand thakur