[Resolved] Club Mahindra Holidays — waste of your membership

D.S.MANJUNATH Gupta

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560004
Website:	www.zestbreaks.com

My membership no: 91000396 in the name of d. M. Jyothi joined the club by paying 135000 under verve catogory by zest holidays. Promised with new destinations every year and first preference even in peak seoson. Were selling holidays to outside customers avoiding members
On online the destination rooms were not available but if you call and ask for a room as a guest it was available. Then was memebership done. All my holidays were not available buy yearly maintainence were issued to me irrespective of my usage.
Out of 60 holidays given to me only 25 holidays may have been usen.. My money gone. Nobody to answer.

Was this information helpful?

No (0)

Yes (0)

Nov 7, 2017

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

Club Mahindra Holidays Customer Care's response Dear Sir/Madam,

We are sorry for the unpleasant experience. We have made a note of your membership ID and will pass it on to the concerned team & they will get in touch with you.

Warm Regards,
Club Mahindra Team

Verified Support

Sep 29, 2017

Club Mahindra Holidays Customer Care's response Dear Sir/Madam,

All our attempts to reach you have been unsuccessful. Kindly revert with a convenient day and time, or an alternate contact number, so we can connect with you.

Warm Regards,
Club Mahindra Team

Verified Support

Oct 07, 2017

Club Mahindra Holidays Customer Care's response Dear Sir/Madam,

We appreciate the opportunity you gave us to address your queries. Our team has got in touch with you and explained the membership validity details to you.

Warm Regards,
Club Mahindra Team