[Resolved]  Club Mahindra Holidays — withdrawal/cancellation of membership application no jul/2018/25yrs/225093 dated 02/003//2019

Address:MAHINDRA HOLIDAYS & RESORTS INDIA LTD CORPORATE OFFICE MAHINDRA TOWERS 1ST FLOOR A WING DR G M BHOSLE MARG P K KURNE CHOWK WORLI MUMBAI, 400018

I have taken club mahindra membership on 02/03/2019 by paying rs 39840/- by my credit card.
When gone through the papers provided to me i was
Surprise to know that i was given white studio where as they promised me for white 1 br membership.
Also they told me that the rci membership is life time but is for 02 years after that the renewal is to be paid.
That also intently updated wrong email id and my date of birth.
My email id is [protected]@gmail, com whereas they updated [protected]@gmail.com which neither i nor my daughter is having.
They also updated wrong date date of birth as 15/12/1989 where as my dob is 10/05/1963
I applied cancellation through email on 05/03/2019 and through courier to corporate and registered office of club mahindra mumbai and chenni on 07/03/2019
So my withdrawal/cancellation request is with in 10 days time from singing of application for membership so as per general condition clause 8.1
I am eligible for full refund of amount rs 39840/-
So many interaction id are created but no response from any one.
The number of interaction id are
13425993,
[protected],
13431801,
[protected]
I also have doubt that they might have taken my signature for emi option from my hdfc credit card, it also should be stopped if they have done so.
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Apr 8, 2019
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2019
Club Mahindra Holidays Customer Care's response
This is certainly not the experience we wanted you to have and deeply regret the inconvenience caused to you, Anil. We assure you that our team will get in touch to address your concern soon.
Mar 15, 2019
Updated by Anil Vajpayee
yesterday i managed to change wrongly entered email id by club mahindra executive please send again all emails send on wrong email [protected]@gmail.com
my correct email id [protected]@gmail.com
also provide the status of my request for cancellation of membership application.
i applied cancellation of membership application on 05/03/2019 under general condition section 8.1 but still no communication received.
Jun 02, 2019
Updated by Anil Vajpayee
This complaint still not resolved.
I have not received the refund of my membership amount rs39840/- till date after cancellation of my membership on 13 march 2019.
aprox 80 days over and they have informed me that refund will be given within 90 days.
I doubt that they will refund the money within 90 days.
Please take up this case and get me full refund as per section 8.1 of general condition clause as i submitted my cancellation by email as well by courier.
I attached all documents in my previous correspondence.
So this case is still open not resolved till i got refund of my membership amount.
Jun 02, 2019
Updated by Anil Vajpayee
I have courier delivery receipt of both of club mahindra chennei and mumbai office before expairy of 10 days from my membership date.
When required will be submitted
Jun 03, 2019
Updated by Anil Vajpayee
Please mark this complaint pending till i receive the full amount refunded.
The maximum time limit is 90 day which are expiring on 13 june 2019.
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