[Resolved] Club Mahindra Holidays — withdrawal/cancellation of membership application no jul/2018/25yrs/225093 dated 02/003//2019 | |||
I have taken club mahindra membership on 02/03/2019 by paying rs 39840/- by my credit card. When gone through the papers provided to me i was Surprise to know that i was given white studio where as they promised me for white 1 br membership. Also they told me that the rci membership is life time but is for 02 years after that the renewal is to be paid. That also intently updated wrong email id and my date of birth. My email id is [protected]@gmail, com whereas they updated [protected]@gmail.com which neither i nor my daughter is having. They also updated wrong date date of birth as 15/12/1989 where as my dob is 10/05/1963 I applied cancellation through email on 05/03/2019 and through courier to corporate and registered office of club mahindra mumbai and chenni on 07/03/2019 So my withdrawal/cancellation request is with in 10 days time from singing of application for membership so as per general condition clause 8.1 I am eligible for full refund of amount rs 39840/- So many interaction id are created but no response from any one. The number of interaction id are 13425993, [protected], 13431801, [protected] I also have doubt that they might have taken my signature for emi option from my hdfc credit card, it also should be stopped if they have done so. Was this information helpful? | |||
Apr 8, 2019 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Mar 08, 2019 Club Mahindra Holidays Customer Care's response This is certainly not the experience we wanted you to have and deeply regret the inconvenience caused to you, Anil. We assure you that our team will get in touch to address your concern soon.
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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