[Resolved]  Club Mahindra Holidays — worst service and really worst staff and also harassing customers

Address:New Delhi, Delhi, 110001

I had booked a holiday in club mahindra mussourie and called at 11 am to inform thaat i have hurt my leg and will be checking in within 1 hour and they inquired all details of booking and said ok room will be ready. After reaching there they kept us waiting for 2 hours and then denied the reservation. My whole day was spoiled and we didnt know qhat to do. After inquiring from make my trip we came to know club mahondra took walkin customers and denied our booking. The staffs are so non co operative. Realy worst in hospitality sector
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Nov 18, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

Warm Regards,
Club Mahindra Team.
Verified Support
Oct 09, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We await your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

Warm Regards,
Club Mahindra Team.
Verified Support
Oct 13, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We are awaiting your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

Warm Regards,
Club Mahindra Team.
Verified Support
Oct 17, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We tried obtaining your details that would help us connect with you regarding the concerns highlighted by you. If you wish to connect with us, kindly write to us on [protected]@clubmahindra.com.

Warm Regards,
Club Mahindra Team
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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