[Resolved]  Club Mahindra — membership cancellation

Address:

Valsad, Gujarat, 396191

I would like to bring to your notice the unfair cancellation policies of club mahindra. I had signed for a blue studio membership in april 2017 and the sales rep promised a couple of free holidays and service vouchers and such other freebies used as a sales tactic to blind the customer. However at no point during the sales pitch was i ever spoken about the absurd cancellation policy. I was told my membership would start from from the date i clear my 9 emi's and in the meanwhile i could use the free holiday packages offered as part of the deal. I made a down payment of 26000rs and agreed on the auto debit of emis thru my credit card. But then agent asked me to send a check for realeasing two emis as my credit card was expiring in octoberbut2017 subject to renewal. I did send the cheque and without prior information he converted it to ecs. Subsequentlytwo emi of rs 6882 in may and june were paid and in august i send them a mail regarding cancellation due to big financial drop down at my home. After sending an email to stop my ecs on [protected]@clubmahindra.com, i dint received any response until the next ecs date, all i received was auto generated mails. My repeat mail also received auto generated emails. I have not used a single service/holiday from them... Why should i let go of my hard earned money because of their absurd cancellation policies. Their heads are saying that this money cannot be returned back, this is imhuman they are inspite of giving them whole details regarding financial drop they did are not ready to return the money. Clearly a wonderful way to cheat people and make money. Would request the concerned to kindly help me get my money back.