Club Mahindra — mis selling of timeshare holidays.

Address:

New Delhi, Delhi

A proposal was explained to us during the event organised by your company at hotel radisson blu, dwarka on 28.07.18.

The proposal/ presentation made/explained to us by one of the employee of the pitampura branch (Rahul chauhan mob :[protected]

Broadly in the presentation it was explained that we can join (As a special offer applicable on that day) after paying 10% + 3 emi for which we will get 12n/13d local holidays in india & 7n/8d holidays abroad, which are to be availed within 2 years.

It was further explained that initially we have to pay around rs.70k, against which we are getting approx 19n/20d holidays which are to be utilised within a period of 2 years. After availing the total holidays, if we don't feel like joining then there is no issue as the net value of holidays is much more than the amount paid of 70k.in case we wish to continue, we can pay the balance amount (50% of memebership cost - amount already paid) & convert the rest of 50% in 24 emi (0%). It was further explained that the offer is a win win situation, as we were getting 19n/20d holidays in approx rs.70k.

However during the telephonic conversation with mahindra hq it has now come to notice that no such arrangements exist.

Subsequently my spouse has also called one of the employee/ business development manager from the pitampura branch and he also explained the same plan. The conversation has been recorded for legal purposes
Subsequently request was raised for refund of the amount paid as advance towards the membership, which was to start from 01-05-19, as i have neither availed of any of the services (Which may be confirmed by you from your record) nor i intend to do so in the near future.

However nothing positive has been received from club mahindra and it appears that the management of club mahindra is also part of this organised unethical business practices being employed by their business developers/managers (Of pitampura branch). I do hope that they shall suitably instruct their field staff to not indulge is such unethical business development practices, which not only creates a negative image of company in general and branch in particular and opens gates for unnecessary judicial scrutiny.
Further i once again request to refund my total deposited amount, immediately.

Regards

Veena