Club Mahindra — not providing service

1 Review
 Dr. Sandeep Kaul on Jan 17, 2018
I have bought the club mahindra membership one year ago.
Me and my family were promised free holidays both in india and abroad.
I am trying to book a holiday for the last one month but neither do they respond through email or through phone.
It takes nearly 30 mins to get through to the call centre and they call centre executive doesnt know anything.
Even the rci membership is a ponzi scheme.
Every morning they will send an sms that we tried calling you but your number is unreachable.

Complaint Status

[Jan 17, 2018] Club Mahindra Holidays customer support has been notified about the posted complaint.
Club Mahindra Holidays Customer Care's response, Jan 17, 2018
Hi Sandeep, We are sorry to hear this and want to help you. Please share your contact details and Member ID with us via Facebook Inbox, we will have the team connect with you at the earliest.
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    +91 44 6695 XXXX
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    Club Mahindra - not providing service