Clubfactory — about refund

My parcel was picked on 2nd november by clubfactory and given me a information by clubfactory refund policy that your refund gives you in 10 to 15 working days but today is 29th november still i dont get my refund, they were give me same information last 25days and no take any actions, i dont know whats your problem, i want to my refund immediately,
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Club Factory customer support has been notified about the posted complaint.
Dec 01, 2018
Updated by Sunil palsania
Clubfactory plz give me answer, are you doing fraudewith me?? Why are you liying to me??
Dec 12, 2018
Updated by Sunil palsania
Where is my refund ?? I am not getting my refund.

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I am angry on you Clubfactory, , i want to my refund, plz give me answer, are you fraude????

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