Clubfactory — I want to return the product

Address:560037
Website:Club factory

Hi i have ordered one product from club factory as a guest and it got delivered but the product is very cheap quality so i want to process return for it. I tried to contact chat support but they are not helping me with this so process the return asap. Order no. So34674894. Name sweta sahani and the order for bangalore india.. Process the return asap. Very bad service
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Product was mis use and damaged plz returned and refund my money plz k

Nagaraj. N's reply, Sep 12, 2018
Plz refund my money plz
I Ordered a hand bag with the above order ID. and its a prepaid one but after few weeks company themselves cancelled my order and i didnt get my refund rupees yet.i tried contacting their customer service but it culd not be possible.do the needful
Today I performed payment for order : SO45797266 through Paytm. The payment failed in the last step but the amount was debited.
I thought they are providing a good collection, but this is disastrous.This is so irresponsible that there kind of issues are allowed to happen. I will be happy if the transaction is completed successfully.

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