[Resolved]  Clubmahindra — sub: delay in refunding my amount by club mahindra.

Address:	Mahindra Holidays & Resorts India Limited Mahindra Towers 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai – 600 002. Tamilnadu, India. Tel : +91 (044) 3988 -1000 Fax : +91 (044) 3027 - 7778 Corporate Office Mahindra Towers, 1st Floor, "A&
Website:	www.clubmahindra.com

Hello,
Indian consumer team,
Sub: delay in refunding my amount by club mahindra.
R/sir,
I have paid rs 25, 000/- as a initiative amount to club mahindra, towards club membership, but due to some unavoidable circumstances i was needed to cancel the membership immediately and accordingly i had requested to their sales representative (Mr. Azim +91 [protected]) on phone to refund the amount paid towards the membership. Also i have requested by email on 9th oct.2019 to club mahindra team to cancel the membership.

Answer from club mahindra team -
"we will refund the amount within 90 days to you definitely." though the team assured me but after 90 days no one did contact me, till the date.

After that i called them so many times but they gave me other way round answers, just like "we forward your request to our concerned team." there is no any positive response from them till date.

When i frequently called them they always gave me the same unsatisfied answers. They told 90 days completed but more 30 days required, "we will in touch with you and confirm about the refund amount" but still i had not any positive responsible reply or not received the amount of the refund. On every call, team members said it's required more 7 days, / 2 days on and on false commitments.

So many times i humbly requested the team but unfortunately every time the same fake & false commitments given by the team. Now it's almost 120 - 140 days passed but yet not received the refund amount to me.

It's my kind and earnest request to you, to look into the matter and please help me to sort out the said issue.
Thanks & best regards.