[Resolved]  Country Vacations And Country Club — Didn't get the permanent membership card

Address:

Bangalore, Karnataka

Hi,

One day a member from Country Vacations called my mobile & informed that I won a mega prize in the lucky draw for the coupons dropped in one of the malls in Bangalore. Also they said that I have to visit their Country Vacations/Club office @ the Outer ring road in person (along with my wife) to collect the prizes.

After going to their office they said, it is mandatory to attend the presentation about Country Vacations with one of their agent. In that presentation they started talking about all the benefits & facilities in getting the permanent membership with Country Vacations i.e. Life time membership of the Country Club that can be transferred to the children's later, Life time membership of the Country Vacations i.e. using this we can book the hotels/restaurants anywhere in India, Asia & European Countries for free of cost (only tax should be paid) and we will get discount on the Air Fares etc...

At the end they said this offer is only available for today and we have to confirm immediately. Believing all of that, I decide to go for it and paid Rs.50,000 through my HDFC Credit Card (they have a tie up with HDFC bank to pay the amount in EMI with 0% interest). Also they said all the documents about the membership will be send to home in mail and they got our signature in the agreement which does not have any details about the offers/promises they were presenting to us. When we ask for the agreement document to cover all the membership benefits they said it is a special offer which is available only to the persons who won the lucky draw and all the documents, membership card will be mailed to home in other two weeks.

Its almost six months now, but I have not received any mails from the Country Vacations or even the membership card for the Country Club. I tried calling their Customer Service agent & the manager in the local branch but there are no proper response from them. Now I am not able to cancel the membership since the amount is deducted fully from my credit card which I have to pay as EMI every month. This is completely a fraud and I am not sure how they are able to do such things. Have anyone faced the similar problem or paid money to Country Vacations or Club? How do I get my money back? Please let me know. Thanks.

Regards,
Bala
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