Cnbc Awaaz — toyota crysta defect within 4 days of delivery
SuSujay C on Feb 8, 2019
I picked up my new toyota crysta 4th february evening. Details enclosed. To my utter shock and dismay i discovered a huge crack on the internel side of the windshield screen. This is unthinkable from a company who boasts of kaizen etc. Personally i am deeply disappointed and feeling unsafe as well. It has put a huge question mark on the toyota reputation as well. I am sending the car back to the showroom asap. Due to my prior commitment and extremely busy schedule i have instructed my chauffeur.
I would demand explanation, immediate replacement as well as suitable compensation due to the huge agaony and harassment me and my wife had undergone in last few hours. Its certainly a huge blot on toyota reputation not only india but world-wide as well. I am putting this in social media as well as a clear warning to future buyers who should not be misled by the misplaced trust and reputation of the toyota brand.
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