[Resolved]  Cognate Health Services — reimbursement not processed as promised and it's a fraud company

Address:110096

I have taken the policy on november 30, 2017 for 3 members in rs6000. They promised huge and as usual services are pathetic. They promised to reimburse the discounted amount spent on doctor's visit and diagnostic tests within 10 days. After calling so many times, they say we have server issues or the back office is not present and so many excuses and they have not reimbursed my money as promised. While selling the plan they were forcing to buy family plan and were offering discounts so that one could be fooled as much as possible. They are not following the terms and conditions mentioned in the policy. My bill is pending since last 4 months and no one is giving proper response. They are cheating the people with their cheap medical policy but not settling any bills.
Now, they do not reply on my mail and phone calls.

I want strict action against such fake companies. The owners should be punished correctly so that no one else thinks of cheating people like this again in future.
This company is a fraud company please doesn’t take any policy or any plan. They will lure with so many fake promises then they will send id cards of family members and some free body checkup coupons but when you ask them to reimburse certain% of your medical bills (As they promised) they will never do it. They will give excuse of backend problem, employee on leave then they will not entertain your phone and emails.

Please do not fall in their trap and share this with all your friends and relatives.
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Mar 24, 2018
Complaint marked as Resolved 
Company executive call me and reimbursement my bill amount as discussed.
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    Cognate Health Services Phone
    +91 96 5408 7775
    Cognate Health Services Address
    Plot No-Y 9-10 2nd Floor, Vipin Garden, Main Nazafgarh Road, Piller No-801, New Delhi, Delhi, India - 110059
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