[Resolved]  Cognate Health Services — They are not refunding amount against the sale policy

Website:cognatehealthorganisation.com

Hi there!

My Name is Mithileshwar Sharma I have bought new medical health policy by "Cognate health service" His executive called me and give me many offer.. these are below

5 Members For 1 Year Amount 7500/-
5 Members For 2 Years Amount 12000/-
5 Members For 3 Years Amount 16500/-


Health Check up:


Free blood testing for 71 routine tests. (05 Packages)

Dentists:

Free dental cleaning and scaling. (01 Packages)
100% concession on Examination/Consultation charges
50% concessions on Dental offerings for cleaning and Dental X-rays25% off
on other Dental treatments, Like- ROOT CANAL, FILLING, COSMETIC TREATMENT, DENTURE ETC.

Eye care:

1 Free eye checkups by Vasan Eye Care
50 % off on all doctor consultations and examinations
25% off on all eye treatments .

Doctors and Clinics Services:
50 % off on all doctor consultations and examinations.
50% off on all Gynecologist consultations and examinations.


Hospitals Benefits:

50-30% Discounts at hospitals (OPD) .

Diagnostic Center Benefits:

50 % off on MRP on all tests pathology and 30% off on radiology.Free diabetic screening and consultations by leading organization.

Doctor My Side Service:

Free 24 hours health line facility to speak to doctors for major or minor illness. .

Medical Services:

20% off on medical medicines (Only For listed outlets) and non listed outlets 20% off on medicines

Tax Benefits:

5000/- PHP Tax deduction under section 80D.

VAS services benefits

1.Maternity services benefits -
50 % off on all doctor consultations and examinations.
50% off on all Gynecologist consultations and examinations.

50% off on MRP on all tests pathology and 30% off on radiology

20% off on medical medicines (Only For listed outlets) and non listed outlets 20% off on medicines

Dentistry services benefits
No age limit or pre-existing diseases restrictions
Same membership fees irrespective of age and / or medical condition
No waiting period
No hidden deductibles or hidden charges
No limitation on number of visits & services availed
Tax saving benefit under section 80(D)

after discussion they have sent me PayTM link to pay the amount to get enroll with plan, I have took 5 member plan for my Brother (Bajrangi Sharma). As per promissed they suppose to reimburse the medical bill amount after 24 hr of enrollment. I have enrolled on 26th June 2017, but when i send bill to them they did not response even they are not talking appropriate. They suppose to send me policy document to at my home in week. but till now i did not get any thing from them . When i spoke over the phone for refund my amount they are denying to pay. also they told me you can take anyone help .. we are not refund your money..

Could you please help me on this and get the refund.. I have paid them 7500/ using PayTM chanel .. even PAYTM is not helping me to get refund from their Merchant. seems like these people are cheating many people and no one helping.. I am very hopeful from you to get help.. Please help to get refund

Please do let me know if you need any further details..

company address - Plot No-Y 9-10 2ND Floor, Vipin Garden, Main Nazafgarh Road, Piller No-801, New Delhi-59

Thanks,
Mithilesh
+91-[protected]
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Jul 14, 2017
Complaint marked as Resolved 
As per policy they are not refunding money but they have considered my bills and reimbursed bills .. I am hoping in future bills also they will reimburse
Complaint comments 

Comments

Hi, Everybody,

My name is Rajender Kumar from Mangolpuri, New Delhi. I'm also a victim of Cognate Health Organization. Friends, now the time for action. We should come get together and take legal action against of all of the cheaters. We should do FIR against of cheater. So that, They'll teach the lesson and refund our money.

If we don't take any action. So, They'll feel like a successful cheater and hunt another people.

Please get together at one place and take strong action against of them.

Get ready to fight!

Please Share your number. So That, We can be connected or communicate with each other.

Thanks for your kind attention

Regards
Rajender Kumar
[protected]
Prv66's reply, Aug 17, 2018
I too am a victim of Cognate scam.
Not refunding premium nor paying reimbursement on Chemist bills.
I have tweeted complaints to
TIMES OF INDIA, DELHI POLICE, PMO, LODGED COMPLAINT ON CORE. NIC. IN
IT'S A GOVT SITE FOR CONSUMER COMPLAINTS. YOU ALSO PLS LAUNCH A COMPLAINT ON THIS SITE.
RGDS
PRAVEEN VERMA
NEW DELHI 48
@PRAVEEN96198345
AUG 17, 2018.
Hi Team,

I have bought a Cognate HealthCare Service plan this month only and would like to cancel the services as I am not satisfied with it.

I received kit and found everything is fraud as all vouchers are expired and somebody made corrections on those vouchers. At the time of discussion I told Devesh that I visits Lal Path Labs for all the checkups but when I visited the pathology they declined every thing as they do not have tie ups with Cognate.

I have send so many emails for reimbursement but no updates. Customer service is also very poor, nobody picks calls there and if connect people are not aware about packages and directly disconnecting the calls.

I want to cancel this as soon as possible, if I will not get my money back then I will go to consumer forum and will take this issue on all networking sites which will make you a huge loss.

Please check my request and start the cancellation procedure ASAP. I have all the documents ready which I received in Kit to return.

Regards
Bhagwat Yadav
Mob: +91-[protected]
rajender86's reply, Mar 5, 2018
Hi, Everybody,

My name is Rajender Kumar from Mangolpuri, New Delhi. I'm also a victim of Cognate Health Organization. Friends, now the time for action. We should come get together and take legal action against of all of the cheaters. We should do FIR against of cheater. So that, They'll teach the lesson and refund our money.

If we don't take any action. So, They'll feel like a successful cheater and hunt another people.

Please get together at one place and take strong action against of them.

Get ready to fight!

Please Share your number. So That, We can be connected or communicate with each other.

Thanks for your kind attention

Regards
Rajender Kumar
+919711324489
Prv66's reply, Aug 17, 2018
Dear Mr Yadav,
Same here, m too a victim of Cognate scam.
Have lodged a complaint on core. Nic. In
Govt site for consumer complaints.

Have tweeted to Delhi Police, Times of India, .

@praveen96198345

You also please do the same if it's still not resolved.
We need to teach these cheaters a lesson.
Rgds
Praveen Verma
New Delhi 48
August 17, 2018
I have requested to cancel my 4 policies. many times but there was no proper response from them, the behaviour of Sales Team and Customer service team is very bad who has every time made wrong commitment to release the claim of the reimbursment of payment by Cognate.
Hi everyone,

This company called me for the same plan when I refer to the complaints mentioned here, he says these complains are fake and register by the rivals, if you know some one who have the issues please put that person in conference and we will resolve there issue, he was not willing to admits that so many reviews are not genuine. Please share your details or any proceedings if some one file any complaint against the company.
Hi Sir/Mam,

Thank you for showing interest in our Preventive Health product. Hope
to see a healthy relationship with you soon!!

Health Check up:

Free health check up voucher for 71 routine tests.(per head)

Dentistry:

Free dental check up voucher which includes cleaning and scaling.
100% concession on Doctor Consultation.
50% concessions on Dental offerings like cleaning and Dental X-rays.
50% off on Dental treatments, Like- ROOT CANAL, FILLING, COSMETIC
TREATMENT, DENTURE etc.

Ophthalmology :

Free eye check up voucher.
50 % off on doctor consultation and examination.
50% off on eye treatments.

Other Services:

Doctor and Clinic Services:

50 % off on all doctor consultations and
examinations.

Hospitals Benefits:

50% Discount at hospitals

Diagnostic Center Benefits:-

50 % off on all pathology tests and 50% off on
radiology tests.

Doctor My Side Service:-

Free 24 hours health line facility to speak to
doctors for major or minor illness.

Pharmacy Benefits:-

30% off on medicines

Tax Benefits:-

5000/- PHP Tax deduction under section 80D.

VAS services :-

Maternity benefits :

50 % off on doctor consultation and examination.
50% off on all pathology tests and 50% off on radiology tests.
30% off on medicines.

New born baby benefits:

50 % off on doctor consultation and examination.
50% off on all pathology tests and 50% off on radiology tests.
30% off on medicines.
50% off on vaccinations. (up to 5 years of age).

Additional benefits :

No age limit and pre-existing diseases restrictions.
Same membership fees irrespective of age and / or medical condition.
No waiting period.
No hidden deductibles or hidden charges
No limitation on number of visits & services availed.
Tax saving benefit under section 80(D)
IVF Treatment included

Note:

If you visit our em-paneled centers, you can avail instant discount
by presenting our health card there and for non-paneled centers you
are required to share your bills with us and we will be processing the
reimbursement with in 7-10 working days (Bills are to be sent within
fifteen days after the doctor visit).

We provide 45 days for free look up which means, If you get the
benefits word to word then you can continue other wise you can cancel
all the services on urgent basis and your whole amount will be
refunded in your account with in 24 hours.

Registration number is 314439

Cognate Health Services Private Limited's Corporate Identification
Number is (CIN) U85320DL2017PTC314439

Thanks & Regards,

Cognate Health Team.

Phone :- [protected] +91 [protected]

This company is fraud mail
Rohit Shukla bhaduva
Jarurt padi to ma bhi bhita shakta hi dhandhi par shirf 20, 000/
Hzar mi wo kiski Liya

Cognatehealh service Pvt foarud ki liya
Call bhi mera block Kiya hai
Koi bat nhi usni apni family ki Liya samjo mera pissa 20000/ ka kafan apni family ki Liya
Koi daut hi call me [protected] life time

Ritiku's reply, Jul 23, 2019
Cognatehealh service fraud Pvt Ltd ki mala bhosra Kar diya mine shirf
20000/ mi Rohit Shukla chuski bitta hi mera sabhi employees costumer care jisni mera phone block Kiya hi choor employees policy cancellation refund amount nhi Kiya hi vo apni ma Ko choodwa rha hi ?
Cognatehealh service
Policy cancellation refund amount return karogi

Ya cognatehealh service employees ki Liya kafan ligi your disaet
Mr Rohit Shukla

Aaj 23 July hi Abhi tak refund amount Kiya bhi enki mako coodu
Cognatehealh service employees choot Pvt Ltd ghanta lo 20000/ mi mera

Cognatehealh service fraud Pvt Ltd

Gyanendra upadhyay policy refund amount 20000/ not answer

[protected]@cognatehealthorganisation.com

[protected]

My name is vishal register mobile number is [protected]
Your executive Mr. Rohit Singh contact number is [protected] who sold me the plan but he can’t any help me I call him many times but not respond
I want urgent need medicine for my wife but your customer care is not connected if you are not able to give your services which you mention in your plan than plz return all my money sum of rupees 7, 000/-
Otherwise I will go health minister and complaint cancel your license
COGNATE HEALTH SERVICES
My name is vishal register mobile number is [protected]
Your executive Mr. Rohit Singh contact number is [protected] who sold me the plan but he can’t any help me I call him many times but not respond
I want urgent need medicine for my wife but your customer care is not connected if you are not able to give your services which you mention in your plan than plz return all my money sum of rupees 7, 000/-
Otherwise I will go health minister and complaint cancel your license
Yes this company (Congnant health services)is totally fraud, they are targeting more & more people daily & making them their pray easily.So, guys be careful in such illusion & those who had already became prey must take legal action against this company.

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    Cognate Health Services Phone
    +91 96 5408 7775
    Cognate Health Services Address
    Plot No-Y 9-10 2nd Floor, Vipin Garden, Main Nazafgarh Road, Piller No-801, New Delhi, Delhi, India - 110059
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