[Resolved] Cognizant — massive delay in dispatching offer letter!
Baghmane Tech Park, Bangalore North, Karnataka, India
GG Shashank on May 24, 2019
I haven't solicited any reply in any capacity from cognizant after i was told by you that i'd hear an update within 3 weeks. It has been ~4 months now since i've first written to you. Not to forget it's been around 5 months now since i'd been selected in the pat interview. Kindly understand the distress caused to me during this whole period and the helplessness of not even being able to solicit a relevant reply from the concerned department.
Being an enthusiastic aspirant and willing to join your esteemed organisation, i've been waiting anxiously. I've gone so far as to contacting via cognizant boardcalls (Both telephone and email), [protected]@cognizant.com, your onboarding team, [protected]@cognizant.com, [protected]@cognizant.com, exithelpdesk inida etc. But to no avail. Ticketid:eeqm[protected] was generated upon writing an email to [protected]@cognizant.com and was promised a resolution within 3 business days, but no action took place. Any further information regarding when i can expect the formal offer letter or any helpful point of contact (Mail or phone no.) etc. From your end would be highly appreciated. Waiting for your timely response. (Pfa the relevant screenshots).
Complaint marked as Resolved Jun 14, 2019
Waiting for the pre-joining formalities email now from [email protected] which was supposed to be received 10 days back/soon after after the dispatch of the offer letter..
Offer letter was sent on 4th June.
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