Cognizant Technology Solutions — need proper clarification on such fake job offers

Address:Manyata Embassy Business Park, 560045

My name is arnab mukherjee. I was posted as a 'network infrastructure analyst' in ust global from jan 2019 to feb 2019. After working for 2 months, i was informed about a job opportunity in cts by one of my friends. Realizing it to be a better opportunity and that too in a renowned organisation, as cts acclaims to be, i gave it a shot. I appeared for all the rounds of interview, as directed by the company hr of cts, and succeeded in all of them and got selected. After selection, i was handed over the offer letter and was said to join as soon as possible, as the vacant post demanded of immediate joining. As directed, i started uploading the required documents in their job portal and gradually i was directed from one step to the another in the portal which i deligently followed. On the other hand, unfortunately, my previous employer, ust global had denied me the offer letter and without a delay i mentioned the same to the one of the associates of cts. Thereby i was directed by her to upload the offer letter provided by cts itself into their job portal and i acted accordingly. After all these processes my job application finally moved to the next level and a boarding pass was generated. The joining date was also confirmed at this point of time.

After all these, i was called one fine day from cts. On receiving the call, i was got to know from them that i was selected for a family trip to pune, whereby the flight and the hotel accommodation charges would be debited from my credit card. It is pertaining to mention here that i enquired about such a sudden decorative offer from a company, i am yet to join, and that too on my money. I was categorically told, on this account that, this money would be reimbursed with my first drawn salary. I had to give in to this splendid idea, more so, as it came from a coveted company like cts, of which everyone dreams to be a part. Also to mention, i was supposed to join in the pune branch of cts.

Accordingly, i travelled to pune with my family, enjoyed a good time, and after some days of relaxation, i reached their office, on the required date mentioned by them, to join. I was astonished to know that i was denied the post and the reason mentioned was "the documents weren't sufficient". It was utterly disgusting and humiliating and was unthinkable of an organisation like cts. I paid regular visits to enquire about my debited amount which they had promised to reimburse me with my first drawn salary, but in vain. After such repeated tries, one day my offer letter was revoked and i was clearly mentioned that the trip expenses won't be reimbursed. I tried contacting the hr manager many a times, but to no avail, as he/she had already blocked my no. By then.

Later on, a month ago, a lady from cts called me up, inquiring about the reason behind me not joining the company. I detailed her everything in seriatim; to which she clearly mentioned that a "resignation acceptance mail" from my manager at ust global would have sufficed as my document for joining.
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Aug 21, 2019
Updated by Arnab.Mukherjee
I did not get a convincing reply for my last complaint. I have now presented my query in form of a set of the following questions. As a bonafide citizen, I seek your answer for the same:

Q1. Was your HR department so ignorant of the fact put up by you: "You cannot be on-boarded without completing the documentation of the previous company?"

Q2. If your answer to the above question is a "No", then can you please elaborate as to why I was told by your very own HR Manager that " providing the Resignation Acceptance Mail of my manager of previous employer, UST GLOBAL, instead of the relieving letter from the same organisation would suffice and be considered as resignation from my previous office"?

Q3. After all these harassment and mental turmoil that your company had put me through in the name of offering a job role, which I was denied on ambiguous grounds, where the words of your very own incumbent employees of the HR department seem to be contradictory, I was called again from your renowned organisation and asked "Why did not you join our organisation"? How do you explain this?

Q4. When unexplained the reason for not joining the organisation, she again repeated he same statement: "providing the Resignation Acceptance Mail of my manager of previous employer, UST GLOBAL, instead of the relieving letter from the same organisation would have sufficed and be considered as resignation from my previous office"?

Q5. Last, but not the least, if your company wouldn't have accepted my entire documentation process (the one you term as 'incomplete' ), how was my on-boarding pass got generated?

To add to my trauma, at a point of time when I was helpless and unemployed, much due to your actions, my contact no. was blocked by Aarthy Janardhanan . Is this your level of professionalism, where you don't even find it necessary to give an explanation to a person whom you lure with your attractive employment perks, and later reject the same job offer on face and then avoid providing a valid reason and explanation, for the same?

Do you even realize the extent of mental, physical and financial loss I was put into by this so called recruitment drive of your? If yes, then please answer my questions and provide a reasonable and fair explanation for the same.
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