Colive — Extra rent charged and debited from my deposit

Address:

The Summit 'Level 1', Outer Ring Road, Marathahalli, Bangalore, Karnataka - 560037

Due to COVID, i had a deal with Colive executive to pay only 4000 out of my total rent amount starting from August month. However, due to extended work from home I had to decide to leave my colive accommodation entirely. So I raised the checkout request on 30th November which was completely valid as per their checkout terms and December month was my last month to pay the rent. So I paid the complete rent for December instead of 4000 but now when time came to provide back my deposit they deducted extra 5287 INR as an outstanding rent amount for the month of November. Earlier for every month from Aug to Oct they waived off the remaining rent amount but for November they didn't do this. Now when I asked them to not deduct this amount they come with instantly made conditions and denied me for this. When the deal was made there was no such conditions explained to me and then at the end they deducted this extra 5287 INR from my deposit. They are not listening at all and not ready to discuss this or show me the proof for the conditions for which they deducting the charges. It is completely unethical of such a huge renting firm to extort money from their customers illegally. Please help as they have done the same to many customers like me