[Resolved] Compare DTH — New connection installation
Noida, Uttar Pradesh, India
Unfortunately, I placed an order for a new DIsh TV installation at www.comparedth.com on 01/02/2016 and the agent of the company who was assisting me placing the order said that the installation will be done within 3 hrs. After placing the order they never contacted or picked my call. Now after 4 days when I canceled my order they are not refunding my money. They respond after trying to call them for continuous two hours and immedialy disconnect the call abruptly. They have made my life hell as it seems they are a fraud company. My mobile nu is: [protected]. Order details are: Name: Chandrakant Kumar Phone: [protected] Email: chandrakant.[protected]@gmail.com Address: H No-55, Pal Niwas Near Rati Ram Mandir, Gali No-5, Sector-66, Mamura, Noida, UP, 201301 S.No Product Price Qty. Subtotal 1 Dish TV HD Recorder one month free 1599.00 1 1599.00 Vendor Details: Name: Vserve Email: [protected]@comparedth.com, [protected]@comparedth.com Phone:[protected] AM to 6 PM Monday to Saturday ) Address: 27/2, LIC Colony wali road, Jhimil Industrial Area, Dilshad Garden, Delhi -110095. Order Details: Order ID: CDT[protected] Order Date/Time:[protected]:53:14 Payment Status: Paid Txn.ID: [protected] Payment ID: 46775677 Grand Total: Rs.1599.00 Thank You for using CompareDTH Dish Tv installation request no is : [protected]. Please help. Thank you, Chandrakant Kumar Mob: [protected]
Complaint marked as Resolved Jan 15, 2016
Thanks a lot. Refund has been completed and it has been transferred to my bank account.
I would not have cancelled the order had they not have committed false time frame for the deliver of my order multiple times. Customer services needs to be improved a lot. They should not lie to customers.
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