[Resolved]  Compare DTH — Offer along with the product not delivered

Address:New Delhi, Delhi, 110095
Website:www.comparedth.com

Sir, I have purchased one product on 03/01/2016 (Dish Tv HD) where there was a free offer (Pair of Shoe), paying Rs. 199/- as a shipping charges against above on Merchant Website : comparedth.com vide EBS Payment ID : 4680064 the payment has been made successfully from my side. Now Sir, I have enquired regarding the same to Compare DTH customer care over phone but no one can give me information about the status of the product. I have gone through the review from various customer that no one has availed the same offer. I expect you would be kind enough to take a necessary step regarding the same. Expecting your kind cooperation. Thanking you, with warm regards, Sujit Bhadra Cooperative Society, Rodali Path Lalganesh, Guwahati -781034 Cont. No. [protected]
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Jan 21, 2016
Complaint marked as Resolved 
After writing to Consumer complaints I had received a call from Comparedth that they have inquired about my product and will be informing me the will send me the POD number as soon as the product will be dispatched to me. But since 1 week has elapsed I have received neither POD nor any confirmation from the vendor. I have rang several times but no one from the customer service of M/s Comparedth received my phone. I wrote again to Consumer Court for the 2nd time and at last I have received my product in my address on 20/01/2015 without receiving any phone and the POD number from the Corrier. Thanks to Consumer Complaints. I Salute to you.
Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
Jan 19, 2016
Updated by Sujit Bhadra
Sir,

I have purchased one product on 03/01/2016 (Dish Tv HD) where there was a free offer (Pair of Shoe), paying Rs. 199/- as a shipping charges against above on Merchant Website : comparedth.com vide EBS Payment ID : 4680064 the payment has been made successfully from my side. For your ready reference I'm enclosing please find here with the acknowledgement from comparedth.com of the same.

Now Sir, I have enquired regarding the same to Compare DTH customer care over phone but no one can give me information about the status of the product.

I expect you would be kind enough to take a necessary step regarding the same.

Expecting your kind cooperation.

Thanking you,

with warm regards,
Sujit Bhadra
Cooperative Society, Rodali Path
Lalganesh, Guwahati -781034
Cont. No. [protected]
Jan 19, 2016
Updated by Sujit Bhadra
Sir, I am again bound to write few words that The Offer along with the product (Dish Tv) not yet been delivered. The online team of the concern (Compare DTH) has not taken any action regarding the same as I have not received yet the POD of the said product.
I have called several time to the customer care number but no one has picked up the phone for a single time. Now I need help from the forum how can my issue will be solved?
Complaint comments 

Comments

Dear Sujit Bhadra

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Dear Sujit Bhadra

As per our conversation with you on [protected], it has been informed to you that we have received confirmation from compare dth that your shoes have been dispatched by them.
Have a nice day.

Regards,
Online Team
DishTV

Undelivered of invoice 144795592

I got a shie gift voucher after purchsing airtel dth connection. I have ordered shoe against invoice number[protected]. so for i have not received the same i tried over their customer care phone and mail also nobody is responding, whether are you going to deliver the same or not?

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