Compare DTH — Refund is not initiated

Address:400708
Website:www.comparedth.com

I ordered Dish Tv on 29 feb 2016. Invoice Number :[protected]
On 2 nd March technician came with the Dish Tv for the installation, but unfortunately there were no proper place to install it at terrace or in balcony.
Technician clearly mentioned that there wont be proper signal strength at all so advised to cancel order.
From the same day i am trying to contact Compare DTH for cancellation and refund of my order but no success,
There are no phone numbers where you can contact them directly and they are not replying to the emails.
Totally fraud company.

Satish-[protected]
Was this information helpful?
No (0)
Yes (0)
Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear satipati

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
I ordered Dish Tv on 29 feb 2016. Invoice Number :[protected]

Order ID: CDT[protected]
Order Date/Time:[protected]:19:45
Satish-[protected]

On 2 nd March technician came with the Dish Tv for the installation, but unfortunately there were no proper place to install it at terrace or in balcony.
Technician clearly mentioned that there wont be proper signal strength at all so advised to cancel order.
From the same day i am trying to contact Compare DTH for cancellation and refund of my order but no success,
There are no phone numbers where you can contact them directly and they are not replying to the emails.

They called me and are asking for the debit card numbers and not ready to refund in the same bank account from which i made payments.
Totally fraud company.


Name of the person who called back :Deepak Kumar
Email:[protected]@rediffmail.com
Contact Number :[protected]
Dear satipati

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Nothing has been done so far.
Following are the numbers with whom i had a talk but no sucess:
1.[protected] Rohit
2.[protected]
3.[protected]

They are either disconnection phone calls or giving false reasons.
Dear Satipati,
Hope you are doing good.

We are re-escalating your issue to the concerned team and will get back to you soon.


Regards,
Online Team
DishTV
I ordered Offer shoes on 27 Sep 2016. But not received its log time . already paid shipping charges please suggest . Customer care is not responding on call ..

Order ID: CDT[protected]
Order Date/Time:[protected]
Kalyan Dalvi-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Compare DTH / Vserve Ecommerce Sales & Service
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    676
    Pending
    0
    Resolved
    139
    Compare DTH / Vserve Ecommerce Sales & Service Phone
    +91 88 8254 4544 [Sales]
    +91 11 4569 3517 [Complaints]
    Compare DTH / Vserve Ecommerce Sales & Service Address
    27/2, LIC Colony Wali road, Jhimil Industrial Area, Dilshad Garden, Delhi, Delhi, India - 110095
    View all Compare DTH / Vserve Ecommerce Sales & Service contact information