Compare Dth / Vserve eCommerce Sales & Service — request for refund of payment of dish hd dth

Address:

410208

I have booked dish hd dth on 10/01/2018. I was promised that the connection will take 4 to 24 hrs. Till 12/01/2018 21.30 hrs i did not get the installation of the item. I have contacted the call center several times. Initially i was given a no of service engineer mr brijesh whom i have contacted him with lot of difficulty and found out that he was in hospital. He has provided me the area service provider no as [protected]. Who in turn informed me that the booked item is out of stock and will be informed once he receives the stock. I have again contacted the call center and was assured that the connection will be made with in four hours. Every time i contacted the service center the reply will be the connection will be given by 6 pm. It seems as the working hours call center is upto 6 pm. The day gets passed. Today after getting deeply frustrated with consistent false promises. I have cancelled the order. During the course of time i have made several complaints. The cancellation ticket id is fec-22e-05e53. I humbly request you to pl. Confirm my cancellation and pay the amount with out any delay.
Pl. Inform me on my reg mobile no. By sms or to my mail address [protected]@hotmail.com.

Regards
Laxman rao t