Compare Dth / Vserve eCommerce Sales & Service — shoes payment receipt product not received

Address:Hyderabad, Andhra Pradesh, 50034
Website:Comparedthdth.com

Dear team,

I have purchased one product dish tv connection on march’ 2018 where there was a free offer (Pair of shoe), paying rs. 199/- as a shipping charges against above on merchant website : comparedth.com vide ebs payment id : 96996753 the payment has been made successfully from my side. For your ready reference i'm enclosing please find here with the acknowledgement from comparedth.com of the same.

Now i have enquired regarding the same to compare dth customer care over phone but no one can give me information about the status of the product.

I expect you would be kind enough to take a necessary step regarding the same.
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Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
Apr 26, 2018
ganeshmala1986's response
Setup box not active screen msg...
PFA...

Complaint comments 

Comments

Dear Narasimha Reddy,

As per our conversation on 96664*****, informed you that as per confirmation received from Comparedth, shoes have been dispatched and same will be delivered to you within 4 working days.

Regards,
Online Team
DishTV
Yesterday I am online booking airtel dth payment already done installation today morning done but dostubuter site setup box is not active because payment issue today morning install 11am order id.CDT[protected]
Reg.mob.[protected]
Bad service plz guys chek all complaint service s not good

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