Comparedth — shoes not received

Address:

Pune, Maharashtra, 411019

I have purchased dish thru comparedth in the months of oct2017 and paid 199₹ against deliver charges as per their rule in nov 2017 and request for 6 no sport shoe. So far I have not received shoes from them and sent several mails. In one of mail they gave me dispatched detail but no where courier company name mentioned and date was 3rd Dec. But till date today shoes are not delivered at my home.
If we try to contact customer care number. They put us on hold for long and on one Respond interesting thing here is if we call on the same number for new connection they respond immediately.

I fad up now and thinking to approach thru consumer court. Pl help me to get my shoes

Thanks

Lalit