Comparedth.com — Refund of my money

Website:www.comparedth.com

I requested refund on 4th of this month but till now they didn't reverse my money.

I tried calling customer care many times but they answer and disconnect calls. I also sent couple of emails but none of them responded till now. Please can anybody suggest how can I take this forward and lodge a complain.

Their customer support numbers are;
[protected]
[protected]
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Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
Nov 21, 2016
Updated by rameshpennam
I paid for;

1. Dish TV HD Recorder: 1599.00

PFB the Order Details:
Order ID: CDT[protected]
Order Date/Time:[protected]:09:55
Order Status: Pending
Payment Status: Paid
Txn.ID:
[protected]
Payment ID:
62625096

2. Shoes: 199

PFB Order Details:
Order ID: CDT-SHOE-[protected]
Order Date/Time:[protected]:26:29
Order Status: Pending
Payment Status: Paid
Txn.ID:
[protected]
Payment ID:
62625873

Request you to please extend your help in getting my money back.
Nov 21, 2016
Updated by rameshpennam
PFA the images for your reference.

Please provide help.

Nov 23, 2016
Updated by rameshpennam
I didn't get any reply from till now.
@Consumercomplaints - Please can you help me with this.
Nov 28, 2016
Updated by rameshpennam
Hi,

I didn't get any update till now, please can you look into this and let me know the status.
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    Compare DTH / Vserve Ecommerce Sales & Service Phone
    +91 88 8254 4544 [Sales]
    +91 11 4569 3517 [Complaints]
    Compare DTH / Vserve Ecommerce Sales & Service Address
    27/2, LIC Colony Wali road, Jhimil Industrial Area, Dilshad Garden, Delhi, Delhi, India - 110095
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