Ecom Express — Order return and refund

Address:Navsari, Gujarat, 396450
Website:www.bookmyoffer.com

Deal sagar tandel, Thank you for shopping at www.bookmyoffer.com The following items from your [protected] have been shipped. Quantity Product Unit Price Amount Shipping Date Shipping Agent Tracking Code View Status 1 Combo of Mi 10400mAH power Bank USB Led Light and Selfie Stick Rs 874.00 Rs 874.00 06.11.2015 17:01 Ecom Express '[protected] http://www.ecomexpress.in/ Shipped Items Summary Subtotal: Rs 3, 999.00 Shipping : Rs 99.00 Tax: Rs 0.00 Discount: Rs 3, 224.00 Order Total: Rs 874.00 Payment Summary COD : Rs 874.00 Total Payment Received: Rs 874.00 Note: We will inform you as and when we ship the remaining unshipped items, if any. All shipments to you are sent in tamper-evident packaging. In the unlikely event that the package delivered to you is not in sealed condition or looks like it has been opened or tampered with, please do not accept the same, or insist on open delivery and acknowledge receipt only after you have verified the contents are in order as per the accompanying invoice. In case you are not the recipient, please communicate the same to the recipient as well. We hope you enjoy shopping with us. Kind Regards, www.bookmyoffer.com Team If you do not get your consignment within 7 days, please track the status of your delivery at http://www.ecomexpress.in/ on the courier details page or contact our customer care number +91-[protected] . I am not satisfied with ur service... And no one attend my call. Pls refund my money... Otherwise I will complain in grahak suraksha. Waiting for your reply..
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Verified Support
Oct 01, 2021
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From Ecom Express.

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is given over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,

Team Ecom Express
Verified Support
Mar 24, 2022
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
Complaint comments 

Comments

Fake product

Ecom Express Customer Care's response, Jan 31, 2019
Verified Support
Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the new reverse pick up request.

Regards,
Team Ecom Express
I am not satisfied your delivery.
Ecom Express Customer Care's response, Mar 18, 2019
Verified Support
Dear Sir/Mam,

Greetings from Ecom Express!

Request you to put forward your query so that we may assist you accordingly.
Regards,
Team Ecom Express
Want to return my order I m not satisfied with this price

Ecom Express Customer Care's response, May 4, 2019
Verified Support
Dear Sir/Mam,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content/pricce of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team
Am chose facebook in Combo of casual shirts..3 nos.am booked branded shirts..but this blady deal was gone cheap shirts...may be this market price..3shirts 200rupees...this order was taken 1000rupess..its very fu..g...shipping...please provide return option..
Ecom Express Customer Care's response, May 20, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

Request you to kindly contact your shopping portal to register the reverse pick up request and share the tracking number to assist you.

Regards,
Team ECOM Express
mera order galat aaya hai delievery boy seckaho isse exchnge kare

mera order galat aaya hai delievery boy se kaho isse exchange kare
Ecom Express Customer Care's response, Jun 17, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint

Regards,
Team ECOM Express
Mera order ritan karna muje a nahi Parshand mije phone nathi gamto or mera tracking numbar (protracted) hai jo ki Oder number [protected]
Ecom Express Customer Care's response, Jul 11, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal to arrange the return.

Regards,
ECOM Express Team
My order in not deliverd properly
Ecom Express Customer Care's response, Jul 27, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.

Regards,
Team ECOM Express
Dear sir
I am priya today i receive my order but i am not like this product because this product is different. So i want to return my order..kindly give me refund
GORISHANKAR SUTHAR's reply, Sep 19, 2019
kya mgvaya tha
oder return
Return my order

Plz return the item and refund my money
Ecom Express Customer Care's response, Mar 7, 2020
Verified Support
Dear Sir,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

Request you to kindly contact your shopping portal for further assistance.


Regards,
Ramen
Team ECOM Express
Spy button camera not working

Ecom Express Customer Care's response, Mar 7, 2020
Verified Support
Dear Sir,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

Request you to kindly contact your shopping portal for further assistance.


Regards,
Ramen
Team ECOM Express
Return my order
Ecom express cod [protected]

Products dusara Aya hai ye mera product nahi hai..
Ecom Express Customer Care's response, Mar 7, 2020
Verified Support
Dear Mam,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

Request you to kindly contact your shopping portal for further assistance.


Regards,
Ramen
Team ECOM Express
Please provide a Information about which product is in my order

plaese get back your product, it is not as i had ordered shipment no [protected]
Sukanta Samal's reply, Dec 31, 2019
chaeting me
Ecom Express Customer Care's response, Dec 31, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number 8579713145, as per our records the said shipment has been delivered on 31 Dec at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express
Dear sir
My product is changing
Not get a choose product

My product will be returning
Please you are returning a product
Or get a me my mony please
My product is changing please you are product is changing please
Raunak Born's reply, Mar 6, 2020
Please sir product is changing or get a me my money
Ecom Express Customer Care's response, Mar 7, 2020
Verified Support
Dear Sir,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

Request you to kindly contact your shopping portal for further assistance.


Regards,
Ramen
Team ECOM Express
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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