DishTV — Regarding locking period on ala carte

Address:Ranga Reddy, Andhra Pradesh, 500046
Website:dishtv.in

I am new customer (Vc num [protected]) of the dish tv . I had added the channel from ala carte. But when i talked to customer care about the removal of this channels they told me they have the locking period of 3 months. They didn't mentioned this thing anywhere in the site/app . Making fool to the customer . Worst service to get the money.
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DishTV customer support has been notified about the posted complaint.
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MY dISH NO .vc .[protected] MY CARD IS FAIL from dt.15.3.16 PLS REPLES ARJANT

my Name Anil Narangikar
Hariom Arcade ho so b /12/3 Thana naka rd
near Kalan samaj holl Panvel Navi mumbai
Raigad maharashtra 410206

my mob new namber [protected] plz apdate
MY dISH NO .vc .[protected] MY CARD IS FAIL from dt.15.3.16 PLS REPLES ARJANT

my Name Anil Narangikar
Hariom Arcade ho so b /12/3 Thana naka rd
near Kalan samaj holl Panvel Navi mumbai
Raigad maharashtra 410206

my mob new namber [protected] plz apdate
ममे दो दिनोसे कस्टम केअ‍र मे कम्पेंट कर रहा हु
MY dISH NO .vc .[protected] MY CARD IS FAIL from dt.15.3.16 PLS REPLES ARJANT

my Name Anil Narangikar
Hariom Arcade ho so b /12/3 Thana naka rd
near Kalan samaj holl Panvel Navi mumbai
Raigad maharashtra 410206

my mob new namber [protected] plz apdate
Dear Customer(849939 ),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Dear Vivek(viveknitt1 ),

Hope you are doing good.

AS our team spoke on 9********0 with you and informed that sports delight and sports cricket has been deactivated and keep set top box on 999 channel for 15 minutes for smooth updation .

Regards,
Online Team
DishTV
Dish TV has been harassing me since the day I got it. The people keep harassing me on the phone don't attend to my complaints and keep trying to fool me and get more money.

I want to Change my base pack but they won't let me.

Their customer care number doesn't work. When I call the other number I can't hear them. The connection and service is horrible. They never help me and keep wasting my time and phone balance.

I am so sick of dish TV.
DishTV Customer Care's response, Jul 26, 2018
Verified Support
Dear Customer (Pragya307),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Aug 3, 2018
Verified Support
Dear Customer (Pragya307),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
True. I too have had one month free after which all I wanted to continue was basic package (for 199 month), but when I made the payment online, and I accidentally added couple more addons, and they get in to some lock in period, which they never mentioned. So, I am now ending up paying Rs 555 another 5 months. Such a loss! The emails and phone calls to customer support also does not work as they say that they also cannot change the package and remove addons as they are in lock in period. I am not sure and dont understand what they are there for then?

Just dont go for Dish TV. There are many other services, which are far better.
DishTV Customer Care's response, Aug 11, 2018
Verified Support
Dear Customer (kolanupaka),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Aug 20, 2018
Verified Support
Dear Customer (kolanupaka),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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