Online Medical Store India — Money taken product not delivered

Order #665918

Summary of my conversation with them on facebook.

Vikrant Sista
hello
Online Medical Store India - omsi.in
4/21, 11:36am
Online Medical Store India - omsi.in
Hello,
Our Executive will revert you as soon as possible.
Thanks
Regards,
OMSI
[protected]@omsi.in
www.omsi.in
[protected]
[protected]
[protected]
Vikrant Sista
4/21, 11:37am
Vikrant Sista
I am looking for this product Body Benefits, Aloe-Infused Lounge Socks
do you have stock?
I need it delivered to bangalore
how soon can you deliver
?
Online Medical Store India - omsi.in
4/21, 11:41am
Online Medical Store India - omsi.in
Aloe-Infused Lounge Socks
Rs.839.3
Online Medical Store India - omsi.in
4/21, 11:41am
Online Medical Store India - omsi.in
In normal shipping charge of Rs.100 it takes approx a week for the delivery, Subjected to availability of the product.
NOTE:Shipping charges for urgent delivery:-
-Delhi/NCR=Rs.250(Approx 24 working hrs delivery)
-Outside Delhi/NCR=Rs.500(Approx 48 working hrs delivery)
->Shipping charges given above are for the weight upto 500gm of the order.
Vikrant Sista
4/21, 11:42am
Vikrant Sista
is it the same brand body benifits
?
…
Body Benefits, Aloe-Infused Lounge Socks, 4 Pair
Online Medical Store India - omsi.in
4/21, 11:43am
Online Medical Store India - omsi.in
That price for 1 pair
Vikrant Sista
4/21, 11:43am
Vikrant Sista
could you check if you have stock? I dont want to place order and later wait for refund
Online Medical Store India - omsi.in
4/21, 11:43am
Online Medical Store India - omsi.in
We have stock
Vikrant Sista
4/21, 11:43am
Vikrant Sista
yourwebsite has pair of four for 1687
Online Medical Store India - omsi.in
4/21, 11:43am
Online Medical Store India - omsi.in
That is okay
Vikrant Sista
4/21, 11:44am
Vikrant Sista
so can i place order in your website
?
Online Medical Store India - omsi.in
4/21, 11:44am
Online Medical Store India - omsi.in
Yes sir
Vikrant Sista
4/21, 11:44am
Vikrant Sista
ok thanks. I will make payment now and place order

Payment information
We have received your payment by payumoney(Payment ID[protected]
) and your order is in processing.Once we ship your product we will
give tracking no.
Thank you for placing an order with us
Kindly send us your prescription

I have ordered a medicine on 10 August 2016 and paid the amount through payu money but I have not received the tracking number and upon Enquiry no response. PaymentID is[protected]. I tried call up the support Tel no:[protected] and no address or city name either.