[Resolved] Quikr — Fraud / scam on ad id:[protected]. order id:[protected] | |||||
I have sold a monitor for 1500 on quikr doorstep and i received only 1100 as according to them convinience fee is 400 for heavy items ... im totally fine with the 400 fee for heavy items but the thing that bothers me is that i got 2 emails when the buyer bought the item that i will be getting paid 1500 - 100 fee = 1400 ... and in my quikr login id also it shows that i will be getting paid 1400 under order ID:[protected] and the worst thing is that i was NEVER informed that i will be getting paid 1100 whatsoever ... I EVEN CALLED the customer care twice on 28th and they promised me both the times that i will receive 1400 and now they say they have many new agents who might have made false promises which is another fraud and finally after getting 5 intimations from their end that i will get 1400 and with NO prior intimation that i will get 1100, they send me only 1100 after picking the item saying THAT IT IS ACCORDING TO THEIR TERMS AND CONDITIONS kindly take appropriate actions against fraudsters and i have attached all the relevant screen shots from emails to order id in quikr where it says i will get a payment of 1400 ... it says clearly in the ORDER ID screenshot that the item has been paid, shipped, deliver and payment of 1400 to be sent also... kindly take relevant action so that they dont continue scamming more people and get back to me at [protected]@gmail.com for any information needed Thanking You Anirudh Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support May 03, 2016 Quikr Customer Care's response Dear Anirudh,
We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you.
-Team Quikr
| |||||
7 Comments | |||||
Comments
Even I am facing same problem with Quickr doorstep. They are biggest fraudsters & they should be banned from doing business by cheating innocent customers.
They played same game with me for ad id:[protected]. Initially they said the convenience fee as Rs 100 and so I agreed the offer from buyer... but once the product was picked up from my place & delivered to the buyer... I got the shocking email which says that the convenience fee is Rs. 400!!
Not sure if they charge the same amount to the buyer as well.. Overall they are making huge profit by grabbing money from innocent customers...
Quickr guys.. shame on you... you will run out of business if you repeat this & don't compensate the cheated customers... India has changed now.. and you can't play cheap gimics here...
They played same game with me for ad id:[protected]. Initially they said the convenience fee as Rs 100 and so I agreed the offer from buyer... but once the product was picked up from my place & delivered to the buyer... I got the shocking email which says that the convenience fee is Rs. 400!!
Not sure if they charge the same amount to the buyer as well.. Overall they are making huge profit by grabbing money from innocent customers...
Quickr guys.. shame on you... you will run out of business if you repeat this & don't compensate the cheated customers... India has changed now.. and you can't play cheap gimics here...
Quikr Customer Care's response, May 3, 2016
Verified Support
Dear Kiran, We are sorry to hear about your experience. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
I was supposed to receive refund of 2100 which i paid to quickr a week back
Still no response from their side
Still no response from their side
AD ID:[protected]
I faced the exact same fraud / scam for the ad ID AD ID:[protected].
So I guess for every transaction they are stealing money. Totally unethical.
I faced the exact same fraud / scam for the ad ID AD ID:[protected].
So I guess for every transaction they are stealing money. Totally unethical.
Quikr Customer Care's response, May 5, 2016
Verified Support
Dear User,
We are sorry to hear about your experience. We have shared your Ad Id details and our support team will get in touch with you.
-Team Quikr
We are sorry to hear about your experience. We have shared your Ad Id details and our support team will get in touch with you.
-Team Quikr
This is the cheap mail which I got from Quickr so called team.
See how cool they are about the fraud after I complained.
See how cool they are about the fraud after I complained.
remove my number from your website
A customer care executive posted my number on my behalf. I don't ve any account with quickr. I tried UNSUBSCRIBING through SMS but it didn't worked. I WANTED MY NUMBER TO BE REMOVED FROM YOUR WEBSITE RIGHT AWAY.82%
Complaints
5422
Pending
522
Resolved
4269
View all 5422 Quikr reviews & complaints
+91 80 6736 4545 [Care]
+91 22 6729 0000 [Head Office]
+91 22 6779 7979 [Support]
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Quikr contact information
@Quickr: You should start a business model (doorstep delivery) only if it's transparent to customers.. otherwise no point in giving just adds to fool & attract innocent customers. Gaining reputation takes time & money.. loosing is very easy... you commit similar mistakes...
Keep up the cheating business!!