Domino's Pizza — Refund from domino's on paytm not received

Address:

Kolkata, West Bengal, 700039

I have used Domino's App to order Pizza on[protected]:35:57 PM. But I had received an SMS from Domino's saying: "Sorry, your order could not be processed to our restaurant due to a technical reason. Money will be auto refunded in 7 working days for paid orders."

The transaction was successful and the money was deducted from my Paytm wallet and the Transaction ID was [protected].

On 31st January I had received another SMS from Domino's saying: "Dear Guest, We have processed refund of Rs.1500 for ur Order dated Jan 29, 2017, 9:35 pm Refund generally take 4-5 business days to appear in bank a/c".

Today, 7th January, the money hasn't been refunded in my Paytm wallet yet.

Followings are my details:
Name: Tapas Bose
Phone number: +91 [protected]
Email: tapas.[protected]@gmail.com

Regards