[Resolved] Book My Show — Dispute regarding declined transaction | |||||
Dear Sir/ Madam, This is regarding offline transaction of Rs. 300.00 payment by my credit card on dated 12- FEB-2017 at "BOOK MY SHOW" FOR SURAJ KUND MELA - 2017 Visit. The said transaction was declined due to connectivity issue & the same has been paid through cash my myself, I gave my card for paymrnt to "Book my Show" agent counter & after some min he said me that due to some connectivity issue the attached trasaction was not done kindly pay through cash . but after some time i got an SMS from the same company side that said trasaction was done kindly download the recipt of trasanaction. (Receipt is attached). the same trasaction has been paid by my myself through cash. Please enclosed herewith 1 - Receipt of transcation 2 - HDFC UNBILLED STATEMENT Kindly look the matter on priority & refund the amount at the earliest. Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Verified Support Feb 17, 2017 BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. Feb 19, 2017 Shreenath Bhat's response Bookmyshow complaint number: 3394723Jio complaint number: SR[protected]. | |||||
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As per the updates, the ticket id 3394723 has been replied.
Hope it has addressed your concern!
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Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative