[Resolved]  BookMyShow — Money refund and customer care helpline

Address:122413
Website:book my show

I booked my ticket few days before but my transaction was failed but money was deducted. Message came from book my show that money will be refunded, but still when money not refunded i call on their customer care no. But they put me on machine mode for five minutes and even charged for that. Shame on these guys this is how they provide customer service. I want my refund back.

Name suruchi
Eq no. 008717
Date of booking[protected]
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Apr 2, 2017
Complaint marked as Resolved 
Verified Support
Feb 27, 2017
BookMyShow Customer Care's response
Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

I was booking a ticket through the app. While the money got deducted from my account, I didn't receive the tickets.
BookMyShow Customer Care's response, Mar 9, 2017
Verified Support
Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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