Cinepolis India — Confirm my ticket or refund my Money

I have received a call from [protected] saying he is from cenipolis and asking details for refunding, and he conveyed me that right now he was able to transfer only through debitcard or credit card, so i telled my debit card number, he said me that having issue in transaction and asked my passwords, dateof birth and all detail and stated me to change password in 5 min, so i gived all my details, at the end of call i received two message that each 1000rs debited from my account. i want my money.

After a 10 min later received a call from another one guy from [protected] cenipolis and asked the same all details. during that call he said he will only transfer 300 only.

i want my money back. kindly help me in this regard.

I dont know how such a confidential matter goes to unwanted person, or cenipolis itselt debited unwantedly from my account. i want a proper explanation in reply mail only.

Because i dont know who is calling and whom to believe. Kindly reply to mymail. i am very much disappointed. if my issue couldnt solved within today i am going to file a case towards cenipolis.

Reply to mail id: velu.[protected]@gmail.com

Thanks and regards,
P.velu
velu.[protected]@gmail.com
Coimbatore -

Hi please resolve my complaint
i made a payment of 1350 RS twice for booking of 1:45 show dated 12th of march at cinnepolis vip and it failed but the payment was deducted twice from my card that is 1350 +1350=2700 total deducted
please arrange a refund or revert it to my account
please help me to solve this issue

Hi..I need an immediate resolution against the following issue. Please consider.
I made a payment of Rs. 1130/- towards booking of the movie "Avengers - Infinity war", 2 tickets in 4Dx. But I haven't received any booking confirmation as yet. Show time is 11:30 pm, dated 4th May, Friday at Cinepolis, Viviana mall, Thane west.
I just realized that neither a confirmation email nor a message intimation being sent to my registered email id and mobile number though the amount has been deducted from my Card. Could this be solved before time to avoid any further disappointments ??