[Resolved] Cinepolis India — Movie ticket booking | |||||
I have booked 2 tickets for the movie The Boss Baby on 1st april @10:40am for cinepolis highstreet mall thane.I could'nt get the msg of booking or mail regarding that but the money is deducted through bank. The thansaction id is[protected]. when it will be refunded? please send me reply immediately on [protected]@gmail.com. please check n do the needful. Was this information helpful? | |||||
May 15, 2017 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 05, 2017 Cinepolis India Customer Care's response Dear Customer (s padhye), Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team. Kindly share your contact details at [protected]@cinepolis.com so that our team can assist you. Regards, Team Cinepolis. Verified Support Apr 14, 2017 Cinepolis India Customer Care's response Dear Customer (s padhye), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis. | |||||
 2 Comments | |||||
Comments
Hi,
I kaushik hegde. came down to cinemapolis around 11:30 to watch a movie "Lego-Batman" Audi-11, seat no: Q 9/10 11. Lost my wallet around that time.. can you please check out and revert back to me Mobile:+91 [protected]
I kaushik hegde. came down to cinemapolis around 11:30 to watch a movie "Lego-Batman" Audi-11, seat no: Q 9/10 11. Lost my wallet around that time.. can you please check out and revert back to me Mobile:+91 [protected]
Cinepolis India Customer Care's response, Apr 5, 2017
Verified Support
Cinepolis India Customer Care's response, Apr 14, 2017
Verified Support
Hi Kaushik Hegde,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinepolis.
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinepolis.
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i chose two seats for which my money got deducted from my account but no email
or sms confirmation of seats i got. kindly return my money or give me my tickets.
Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team. Kindly share your contact details and your email ID at support@cinepolis.com so that our team can assist you.
Regards,
Team Cinepolis.
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinepolis.