[Resolved]  BookMyShow — Online IPL ticket

Address:Indore, Madhya Pradesh, 452003
Website:www.bookmyshow.com

Dear BookMyShow,
You started IPL tickets selling without any prior information. This is not a way to sell tickets. You did twice, tickets of 10th and 20 April are sold online without prior notice and also when I tried to book ticket it always return to home page from check out page.
This is unacceptable, I am going to complaint about this scam to consumer forum and also to government.
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Jun 2, 2017
Complaint marked as Resolved 
Apr 15, 2017
Unnikrishnan Krishna's response
I have to book ticket for tonight show but unfortunately I book ticket for tomorrow night shall I cancel that ticket and confirm my ticket for tonight show is this possible or not
Verified Support
May 02, 2017
BookMyShow Customer Care's response
Hi there,

The tickets for IPL 10 were sold as soon as we received a go ahead from the respective franchises and the BCCI. The notifications were sent out and information was updated on real time basis on the website as well as the mobile application. We always recommend that you check our site/app for the latest updates!

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
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I have to book ticket for tonight show but unfortunately I book ticket for tomorrow night shall I cancel that ticket and confirm my ticket for tonight show is this possible or not
BookMyShow Customer Care's response, May 2, 2017
Verified Support
Hi Unnikrishnan,

We do understand your view on this situation. When you book a ticket on our website, there are stages where you confirm your booking on the order summary page. Once you proceed to payment and the booking is confirmed, the seats are blocked at the cinema's end. We being ticket aggregates have to abide by the rules laid by the cinemas and hence cannot exchange, refund, cancel or make any manual modifications on a confirmed booking as cinemas do not have a cancellation policy. Alternatively, those tickets can be gifted/authorized to your family/ friends and you could bring a smile on their face. Hope you understand us Unnikrishnan.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
Hi Customer, Booking ID: INRP[protected]. Seats: GL-F12, F13, 2 seat(s) for Naam Shabana on Sat, 15 Apr, 2017 6:25pm at INOX: City Mall 36, G E Road (SCREEN 3). Please carry your CC/DC card which was used for booking tickets.Please use your Conf. No. 56436 and TPIN No./Kiosk Pick-up Code : 9271 to collect tickets at INOX: City Mall 36, G E Road

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