[Resolved] Cinepolis India — Money loss from debit card but no confirmation. poor website | |||||
Money deducted and no confirmation received. I was trying to book one movie ticket from cinepolis mobile App but amount got debited and ticket not booked. It showed Me some error occurred. Very bad experience with cinepolis and your organisation is Not even providing a confirmation or complaint number. Cinepolis has also not provided any customer care number to which i can call and check the status of the transaction. I have also made a complaint in their site contact us feedback section. They have also not sent any confirmation mail regarding that they are looking into... Was this information helpful? | |||||
May 20, 2017 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 11, 2017 Cinepolis India Customer Care's response Hi Nidhin, Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com so that our team can assist you Contact number.: Email ID: Cinema Name/Adress: Transaction ID: Show Time: Movie Name: Regards, Team Cinepolis. Verified Support Apr 19, 2017 Cinepolis India Customer Care's response Hi Nidhin, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1268
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
Date : 7/Apr/2017 around 6:50 am
The booking for a show at your cinema @ Fun republic mall, Coimbatore did not go through, but money (137 rs) got deducted from my account. kindly look into and refund. let me know your contact number. contact me at [protected]@hotmail.com for any more queries.
Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com so that our team can assist you
Contact number.:
Show Time:
Movie Name:
Regards,
Team Cinepolis.
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinepolis.