[Resolved]  Cinepolis India — Ticket booking confirmation

Address:Coimbatore, Tamil Nadu, 641004

Money deducted and no confirmation received. I was trying to book one movie ticket on cinepolis site for Kadamban Movie @ Fun Cinemas, Coimbatore
amount got debited and ticket not booked. Customer Care Mobile number was not working. Kindly request to make alternate immediately or refund the amount as soon as possible. My mobile number was [protected]
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May 23, 2017
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
Cinepolis India Customer Care's response
Dear Customer (spellsak),

Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com so that our team can assist you

Email ID:
Transaction ID:
Show Time:

Regards,
Team Cinepolis.
Verified Support
Apr 22, 2017
Cinepolis India Customer Care's response
Dear Customer (spellsak),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.
Jul 21, 2017
Updated by spellsak
issue was not resolved
Complaint comments 

Comments

I tried booking 2 tickets for the movie 'Kavan' in 'Fun cinemas' Coimbatore.
My booking has been rejected for 4 times for different seats, but my credit card has been charged(approx Rs.1094). While submitting I got a note asking me to contact helpline to get my refund. Can you let us know why this has happened and when will I get my money back.

Please find the attachment of what I got after submitting.

Cinepolis India Customer Care's response, Apr 20, 2017
Verified Support
Dear customer (suna_123),

Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com so that our team can assist you

Contact number.:
Email ID:
Transaction ID:
Show Time:

Regards,
Team Cinepolis.
Cinepolis India Customer Care's response, Apr 28, 2017
Verified Support
Dear customer (suna_123),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.

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