[Resolved]  Cinepolis India — Payment from paytm deducted but not given a confirmed booking for ticket

Address:Rangareddy, Andhra Pradesh, 500048
Website:www.cinepolisindia.com

My email Id: [protected]@gmail.com
1st Transaction Id : S98618857
2nd Transaction Id : S98621844
Show Time : 9:40 pm

My Name Janakiram I tried 2 times For ticket My Amount debited From my account 2 times But i didn't get Any ticket conformation
1st 197.18 Rupees And 2nd 197.18 Rupees debited But i dont get any tickets information
plz solve the problem as soon as possible
Was this information helpful?
No (0)
Yes (0)
May 27, 2017
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Cinepolis India Customer Care's response
Dear Customer (Janakiram0007),

Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com so that our team can assist you

Contact number.:
Cinema Name/Adress:
Movie Name:

Regards,
Team Cinepolis.
Verified Support
Apr 26, 2017
Cinepolis India Customer Care's response
Dear Customer (Janakiram0007),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.
Complaint comments 

Comments

Amount debited but ticket not received
Cinepolis India Customer Care's response, Apr 19, 2017
Verified Support
Hi Rishab Zen,

Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com so that our team can assist you

Contact number.:
Email ID:
Cinema Name/Adress:
Transaction ID:
Show Time:
Movie Name:

Regards,
Team Cinepolis.
Cinepolis India Customer Care's response, Apr 27, 2017
Verified Support
Hi Rishab Zen,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cinepolis India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1268
    Pending
    120
    Resolved
    658
    Cinepolis India Phone
    +91 99 5885 5033
    Cinepolis India Address
    3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
    View all Cinepolis India contact information