[Resolved] BookMyShow — Money was deducted

Venkat Class

from Bengaluru, Karnataka

Address:	560078
Website:	BookMyShow

I was book 2 tickets for bhahubali, i got return message from you like this "your transaction is still in process. We are yet to receive from the bank/cinema please be patient". But tickets are not booked at the same time (Show time is 10:00 pm date : 27may2017 theater name: pvr (Elements mall) in bangalore, karnataka, india) but money deducted from my account, so please refund my amount (1345/-) as soon as possible.

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Jun 12, 2017

Complaint marked as Resolved

Verified Support

May 12, 2017

BookMyShow Customer Care's response Hi Venkat,

We are sorry for the trouble caused and will certainly try our best to get this resolved! Please send us your contact details used to make the booking to [protected]@bookmyshow.com or connect with us on[protected],[protected] or LIVE chats.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative

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Comments

Abha Jaiswal

from Basi, Punjab

We get this msg after book my ticket on 2nd may for 4 may at 4 pm show

Your bank just confirmed a successful payment of Rs.744.52 on Paytm against Order ID MOBAND2zzz[protected]zzz[protected]zzz1

but not get ticket on my email

BookMyShow Customer Care's response, May 12, 2017

Verified Support

Hi Abha,

We would require some more info regarding you concern! Please contact us on helpdesk@bookmyshow.com or connect with us on 022 6144 5050, 022 3989 5050 or LIVE chats.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative