[Resolved] BookMyShow — Justin bieber tickets delivery not done | |||||
His is regarding booking id Dynm00da1fk2b0 with book my show Hi i have booked tickets online for justin biber show on 14 april 2017 about 3 weeks in advance for the event of 10th may.. I was informed that the tickets would be delivered at home about 2 -3 days prior to the show.. I have been calling since sunday 7th may to know the ticket status.. Finally on pushing hard they shared me the airway bill number of blue dart courier and asked me to check the next day. On checking with blue dart courier i was told that the awb [protected] provided to me is non existent. On monday again on calling and checking with bookmyshow i am being told that there is some goo[censored]p with blue dart and they are investigating but be least assured that the tickets would be delivered by tuesday. The support team kept on giving me false promises that the tickets would be delivered. Now today night @9:47 pm on 8th night i am getting an sms that the tickets cannot be delivered and i need to collect the tickets on my own on the day of event. This is just not acceptable as they are long queue and considerable time is wasted in collecting the tickets. I called them to refund my money and cancel the tickets as they are not able to deliver. At this point i am being told they are helpless and cancellation is not possible as per rules This is completely against the promise made and feel completely helpless at this point. As a consumer i request help and justice as i feel cheated from bookmyshow who has sold the tickets and now they are not able to give me refund nor they are Able to deliver the tickets and taking me for ride since 2 day Request your help in getting refund and or tickets delivered by tomorrow end of day Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved Verified Support May 12, 2017 BookMyShow Customer Care's response Hi Niraj, As per the latest correspondence with us I see the issue is resolved. Thank you for being our valuable customer! Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
57%
Complaints
1528
Pending
0
Resolved
852
View all 1528 BookMyShow reviews & complaints
+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
View all BookMyShow contact information
Our system only confirms the options selected by the customers at the time of transacting /
booking tickets and cannot randomly select the show date, timings, venue or any other booking
details. Since the 'Order Summary; which consists of your booking details is displayed at regular
intervals during the booking process until the payment page, the customer can always check the
selected options in the order summary before proceeding to make the payment for the
transaction. Hope you understand us!
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative