[Resolved] BookMyShow — Asking for refund, pre booking amount, for bahubali 2 which are failed to book tickets by book my show people | |||||
I prebooked 1 ticket for bahubali 2 movie which was on 18th april. On 27th of april i got message and a mail that "it seems you had pre-booked tickets with us. Apologies, but we were not able to book the tickets as per the preferences selected by you. We have processed the refund for the amount of rs. 340.00 to the payment channel. The refund should reflect in 10 working days although it doesn't usually take that long." Now this is 14th may, i still didn't get any amount back from them, is this is the right way to do business with consumers amount, first of all you need to check yourself whether we can book tickets or not, after that only you have to take the bookings. But bookmyshow people didn't do that and failed to book tickets and even failed to refund back the amount to users. They are saying with in 10 working days..., it is already around 15 working days from 28th to today, These are very bad services from bookmyshow, now just asking for when they will refund? Was this information helpful? | |||||
Jun 21, 2017 Complaint marked as Resolved Verified Support May 21, 2017 BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
 2 Comments | |||||
Comments
Mistek in date plz cancel this ticket only request
BookMyShow Customer Care's response, May 21, 2017
Verified Support
Hi,
We certainly do understand the expectations of our valued and esteemed customers and we really strive hard to live up to their expectations.
We being aggregators, post the transaction is successful, have zero authority for the said transaction.
In cases like these, you could opt to gift those tickets to your friends or somebody who'd want to go for that show on your behalf.
Hope this resolves your concern.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
We certainly do understand the expectations of our valued and esteemed customers and we really strive hard to live up to their expectations.
We being aggregators, post the transaction is successful, have zero authority for the said transaction.
In cases like these, you could opt to gift those tickets to your friends or somebody who'd want to go for that show on your behalf.
Hope this resolves your concern.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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We certainly do understand the expectations of our valued and esteemed customers and we really strive hard to live up to their expectations.
We being aggregators, post the transaction is successful, have zero authority for the said transaction.
In cases like these, you could opt to gift those tickets to your friends or somebody who'd want to go for that show on your behalf.
Hope this resolves your concern.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.