[Resolved] BookMyShow — Failed transaction amount return | |||
On 20.5.2017 10.50 am booked 3 tickets for Carnival cinema 36 City mall Bilaspur Chhattisgarh. Amount deducted from my bank account (internet banking) and ticket not booked. Ticket amount 170 x 3 = Rs 510 + internet charges Rs 78.90 total amount Rs. 588.90/- deducted. Ticket not booked. Transaction reference Number ISBI[protected]IGABIKNGP7 Please return the deducted amount to my account Rajesh Was this information helpful? | |||
Jul 1, 2017 Complaint marked as Resolved May 19, 2017 ALKA PITRODA's response Tue On 5/5/2017 I was booked for Bahubali-2 but my transaction was canceled. From my credit card in Rs. 863.4 was deducted but I have not deposited a refund in my SBI Credit Card yet. I was told to refund in 8 to 10 working days, but I still got a refund I contacted you in Customer Care. By[protected] your refund will be credited to your credit account, but no refund is still available in my account. If my refund is immediately deposited in my account, please take action on the book my show. Verified Support May 30, 2017 BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||
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I booked 6 tickets for a movie in Forum Mall, Chennai (25/12/2017) through online transaction my booking was failed but my money is deducted from my account, I tried to book again 2 times but my booking was failed and the amount is deducted 2 times each time (Rupees 996.15 ) so 3 times is 2, 988.45 is debited from my bank account, I didn't get any notification regarding the refund except the refund ID (#5176769) email id given while transaction is [protected]@gmail.com and phn no [protected], I need a quick response for my refund
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Tue On 5/5/2017 I was booked for Bahubali-2 but my transaction was canceled. From my credit card in Rs. 863.4 was deducted but I have not deposited a refund in my SBI Credit Card yet. I was told to refund in 8 to 10 working days, but I still got a refund
We know this must have caused you trouble. Please accept our apologies for it.
Alka, the receipt number for the reversal transaction is 712600195726.
Kindly quote the above-mentioned receipt number to your card issuing bank and then cross check the same with your updated bank statement for the mentioned period and assist us with the screenshot of the same (on allears@bookmyshow.com) in case of any discrepancies.
Thank you for your kind co-operation and patience.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.