IndiaBulls — complaint against sales manager suman saurav working in gurgaon

I am victim of suman saurav who is working on gurgaon office of india bulls. I was purchasing property and for that i was interested in loan. On first day he told me that your loan can't be processed at my company and i am arranging other company for you. I was shocked because in same building india bulls had approved loan. But since i was in hurry so i had no option other than to follow instruction. He arranged loan for me from dhfl but all communication was done in office hour and even i got approval letter of dhfl from his id saurav. [protected]@gmaip.com
He also sent some other document from same id on behalf of dhfl. I request indiabulls to check this account they will find many clue.
I am saying this because i found some more people like me.
Now question is what fraud here. So fraud is i was charged rs 50k cash as commission to get loan approved.

He is selling indiabulls customer to other company and making money.