[Resolved] Sathya Agencies — bajaj water heater 15l caldia - damaged product

sadik.s

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600110

I purchased bajaj water heater on 12th nov 2017 from sathya agencies plot 42, 1st mainroad, ram nagar, peravallur, kolathur - ch-82, it was a damage product water drops out after install from bajaj person, i complaint to bajaj - they honestly given sticker to replace, but i went to sathya where i purchased - i wait hardly 15 minutes infront of manager - no response even no customer at that time - i met on 2dec 2017 - they promised will get the new one on 3rd i am follow up till date - i got worst response - i haven't get my product till now. They just pass my bill here and there. Bajaj given approval to collect new but sathya not ready to deliver.

Was this information helpful?

No (0)

Yes (0)

Dec 11, 2017

Complaint marked as Resolved

My issue was resolved by Sathya Agency Thanks

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

Sathya Agencies Customer Care's response Dear Customer,

Greetings from Sathya.

With the reference to your feedback regarding our service, we understand your concern and regret the inconvenience caused.

One of our customer service team would contact you shortly for providing resolution.

Assuring you our best services always.

Best Regards,

Sathya CRM
[protected]/[protected]

Verified Support

Dec 08, 2017

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation.

Kindly confirm the same by marking this complaint as "Resolved",

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]