[Resolved]  Bajaj Finance — flexi loan false charges

Address:

600041

I get a call from marketing team telling me the benefits of flexi loan and the payment options which are good. The process is after approval they will add the funds based on your eligibility (In my case 5lakhs) to their portal and i can downdraw whenever i require and pay interest for only the fund i have used.

The actual process was different. They just transferred the fund after the processing charges to my bank account directly. I had to transfer the money back to bajaj portal as i did not want to use it immediately. Now for the actual problem - they approved for a total of 5.1 l without my knowledge, instead of mentioned 4000 service charge they charged me 6000 and took a health insurance from hdfc for rs 5000. All this added to my billing for payment. After lot of talking with their customer care they keep saying that i had agreed to this and i have to pay these additional funds back.

Now they are cleanly cheating customers by providing false informations. Do not go for these type of loan as they will clearly add additional ammount to your requested fund and keep charging you.