[Resolved]  Snapdeal.com — bogus policies

Address:Pune, Maharashtra, 411051

I am really unsatisfied with your stupid service. I placed an order for football shoes and another pair of shoes last week.

I have still not received the football shoes - vector x fusion red football shoes.

The order was canceled from your end with informing me.

The total bill amount was 1500+. I had redeemed my reward points & had got a discount voucher worth rs. 1000. Therefore, effectively, i had to pay only rs. 500 or something.

Now that the order has been canceled, my voucher has been wasted. Please look into this immediately because i have been a snapdeal patron, and this is really frustrating. I want my rs. 1000 voucher back immediately.

Order id: [protected]
These guys are refunding just 344. While 1000 rs voucher has been wasted.
Are you guys out of your mind?

You have screwed up deliveries and policies. For a week's time, the shoes weren't dispatched, after a week, they were canceled at my voucher's cost.

What's your next move? Rob people? This is extreme unprofessionalism by snapdeal.
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Feb 11, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Snapdeal.com Customer Care's response
Dear customer (dheerajrawal1890),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
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Mobile number [protected]
Snapdeal.com Customer Care's response, Jan 13, 2018
Verified Support
Dear Rajesh Patel,

Thanks for reaching out to us. We care about your grievance and would request you to kindly share your exact concern along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Jan 22, 2018
Verified Support
Hi Rajesh Patel,

Hope you are doing good.

We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal

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