[Resolved]  ShopClues.com — necklace is missing and refund not yet received

Address:Kolkata, West Bengal, 700060
Website:ShopClues.com

4 days have passed but still my problem is not resolved they have not refunded my money back nor they even replied to emails this company is totally a big fraud they only snatch innocent customers money please refund my money back it's seriously disgusting to buy any product from this app because of this kind of apps i have lost my trust from any other apps too please do something regarding this please tell them to refund my money
Was this information helpful?
No (0)
Yes (0)
Apr 14, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2018
ShopClues.com Customer Care's response
Dear Sana,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues.
Complaint comments 

Comments

Hi i have ordered a mobile phone from shop clues but instead of mobile phone i have recived an used power bank ... i have tried many a times to contact customer care but no response everytime i call they are busy or it just shows engage ..i have even emailed them about this but still now no response kindly see to it
ShopClues.com Customer Care's response, Jan 24, 2018
Verified Support
Dear Pawan,

Greetings from ShopClues.com

Regret the unpleasant experience that you had.

Please share your Order ID for us to check and resolve this at the earliest.

Best Regards,
Team ShopClues.
I lose about 19500rupees. I thrust u sir to give back to me...
I m not received Order no.[protected] & repeatedly message & mail is coming that delivered, why such kind of fraud you peoples are doing. I want the order material within 24hrs, waiting for your an early response.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information