[Resolved] Snapdeal.com — snapdeal zuk z2 plus scam

jain_harshit

from Ludhiana, Punjab

Address:	Kapurthala, Punjab, 144405
Website:	Snapdeal.com

Hello readers, i have ordered lenovo's zuk z2 plus from snapdeal and i received a fake product its warranty already died on 2016-9 so i filed a return request on the return request i gave the delhivery guy all products intact and he then gave a chalan to me and after 2 damn week that data cable is missing and they wont replace it
Odr id: [protected]

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Feb 22, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2018

Snapdeal.com Customer Care's response Dear customer (jain_harshit),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

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Comments

jain_harshit

from Ludhiana, Punjab

This won't go ahead of this step i am sure, These scammers took my 10k and there theif courier company took my usb-c type cable don't worry i will try my best to raise my issue between all my contacts and would also tell how your negotiaters deal with customers :) i am happy that i was finally scammed by this B to C company and got to know how they use there cheap tactics boo snapdeal boo i am sure you will fail soon enough we already have profit quater graphs and it clearly shows amazon and flipkart ahead of you in this game

Snapdeal.com Customer Care's response, Jan 24, 2018

Verified Support

Dear customer (jain_harshit),

Hope you are doing well.

Our team is working on your concern and would get in touch with you at the earliest. We request your cooperation in the interim.

Regards,
Team Snapdeal