[Resolved]  Tata Sky — program not being broadcasted

Address:Visakhapatnam, Andhra Pradesh, 530002

Hello. I am raviteja residing in visakhapatnam city in andhra pradesh. We have a tata sky dth service with a south special package which does not have any sports channels on it.
However we have access to dd sports channel and we were able to view the scheduled sports programs on the channel or on dd national channel.
But since past 5 months or so the broadcasting of some scheduled major sporting programs like the indian international cricket matches has been blocked. When we try to access the channel we get a message asking us to subscribe to star sports or sony ten channels to watch the program. For example the indian odi series in south africa which is currently happening is not being broadcasted, but in reality it's being broadcasted on other cable service providers.
My query is, does tatasky reserve the right to block broadcasting of certain programs for their beneficial motives or is it illegal to do so?
Was this information helpful?
No (0)
Yes (0)
Mar 12, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Feb 03, 2018
Moti Chand's response
Tata Sky — name change old to new

1 Review
Mo Moti Chand on Feb 3, 2018 Mark as Resolved
Tata Sky ID: [protected]

Id=[protected]
Old name=Bharat kumar
New name=Motichand Prasad
kindly change the name, , , ,
Verified Support
Feb 09, 2018
Tata Sky Customer Care's response
Hi, as per the order of the Honorable Supreme Court of India, cricket telecast is not available on “DD National”. Please refer to the Supreme court order by clicking here https://goo.gl/r13wAz
Complaint comments 

Comments

Sir i m new customer but without my permision start the kids pack and deducted amount. I complain the customer care but not taking satisfied action so if you taking satiafied action i call
Tata Sky Customer Care's response, Feb 9, 2018
Verified Support
Hi Devi, this isn't the experience we aim for. Allow us to help you out with this, please share your RMN/Subscriber ID.
Id=[protected]
Old name=Bharat kumar
New name=Motichand Prasad
kindly change the name, , , ,
Tata Sky Customer Care's response, Feb 9, 2018
Verified Support
Hi, we have raised a service request (SR# 132UVSEU). Rest assured, you will hear from us soon.
The lights are Blinking ! But Its Not switching on
My rmn is [protected]
Tata Sky Customer Care's response, Feb 14, 2018
Verified Support
Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information