[Resolved] Aircel — ndairsms2n service | |
Ndairsms2n service has been activated on my number by mistake and i have tried so many time to deactivate it but couldn't. I have also dialed *121*02# but nothing happened. It's still working and i can't recharge my phone because of this service. It will be a big help if you could deactivate this service as soon as you can. My aircel number is [protected]. Was this information helpful? | |
Mar 21, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 12, 2018 Aircel Customer Care's response Dear Kshitij, We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon. Warm Regards, Aircel Social Media Team Verified Support Feb 13, 2018 Aircel Customer Care's response Dear Kshitij, We would like to inform you that your auto renewal SMS pack of Rs 2/- has been deactivated from our end. Warm Regards, Aircel Social Media Team | |
2 Comments | |
Comments
Hi Sir,
I am trying to change from AIRCEL to AIRTEL as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code. AIRCEL guys please send me UPC. As i am in DEAD ZONE of your coverage area.
I am trying to change from AIRCEL to AIRTEL as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code. AIRCEL guys please send me UPC. As i am in DEAD ZONE of your coverage area.
Aircel Customer Care's response, Feb 13, 2018
Verified Support
Dear Customer (niranjank9999),
Apologies for the inconvenience caused to you. Kindly share following information with us in order to assist you in a better way:
Aircel No.:
Alternate No.:
Complete address:
Landmark:
The specific location of the issue (indoor/outdoors):
Warm Regards,
Aircel Social Media Team
Apologies for the inconvenience caused to you. Kindly share following information with us in order to assist you in a better way:
Aircel No.:
Alternate No.:
Complete address:
Landmark:
The specific location of the issue (indoor/outdoors):
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 21, 2018
Verified Support
Dear Customer (niranjank9999),
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 21, 2018
Verified Support
Dear Customer (niranjank9999),
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
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Please provide me UPC for my Mobile No [protected].
AIRCEL SIM No.[protected]
Alternative Mob No. [protected]
Please find attached Adhaar
We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).
Warm Regards,
Aircel Social Media Team
As we were informed to send an email on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code). Sent an email to the given email id but we got bounce back email stating "The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly."
Also, non of the customer service numbers are reachable. Kindly look into this matter ASAP.
We have already shared all the possible details and regret that we are unable to assist you in this regard.
Warm Regards,
Aircel Social Media Team
Then now how shall we proceed, this is not the way by just saying we cannot do anything further.
Regards,
Srishti