[Resolved] Aircel — not get port code from aircel

[Resolved] Aircel — not get port code from aircel

S srikant91 from Burla, Odisha

Dear sir i am using aircel network since many years but now i want to cange to different network due to neteork problem and to use 4g network as aircel is not goving 4g network in our region i have to change for a 4g netwok. For this i have already sent sms to 1900 for porting and the charge fot it is deducted from balance but return porting code have not received yet. Was this information helpful? No (0) Yes (0)
Mar 17, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Feb 05, 2018 rameshsameli's response Mobile ke sim kho gaya mobile no [protected] ko band karo Verified Support Feb 12, 2018 Aircel Customer Care's response Dear Srikant (srikant91), Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings: The format of sending the message: The screenshot of the error received after sending the PORT message: Warm Regards, Aircel Social Media Team Feb 12, 2018 Updated by srikant91 i have not received any error message but also not any PORT code from service provider Verified Support Feb 13, 2018 Aircel Customer Care's response Dear Srikant (srikant91), We understand the inconvenience being faced by you, our team needs some more time. We shall contact you shortly. Warm Regards, Aircel Social Media Team Verified Support Feb 14, 2018 Aircel Customer Care's response Dear Srikant (srikant91), We would like to inform you that as per our concerned team UPC for your number is DO196831 which is valid up to 27/02/2018. Warm Regards, Aircel Social Media Team
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Comments

Logezh

from Coimbatore, Tamil Nadu

Hello sir,
Iam logesh, my number is [protected].today i recharged rs40 through my iob mobile banking.The amount has been deducted from bank, but i received a sms recharge unsuccessful.please refund the amount as soon as possible.

Aircel Customer Care's response, Feb 12, 2018

Verified Support

Dear Customer (Logezh),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Customer (Logezh),

We would like to inform you that we are not able to trace the below transactions. Please provide the Billdesk reference number for better assistance.

Warm Regards,
Aircel Social Media Team

Sarika Nimbalkar

from Deulgaon Raja, Maharashtra

I am trying to change my aircel no to airtel. pls providing me the Unique porting code. AIRCEL NO [protected]

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Sarika,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

Pallaviagrawal

from Kanpur, Uttar Pradesh

In my mobile no.[protected] Rs 2/sms service has been activated automatically. I had not subscribed to any service. My phone is on roaming with vodafone network so i am unable to deactivate the service at my end. Kindly deactivate the service activated.

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Pallavi,

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 14, 2018

Verified Support

Dear Pallavi,

We would like to inform you that you have been charged for the activation of Rs 2/- auto renewal SMS pack. Hence charges are found correct and the pack has been deactivated as per your request.

Warm Regards,
Aircel Social Media Team

rameshsameli

from Gurgaon, Haryana

Mera naam ramesh kumar hain mera Mobile ke saath kho gaya aur mera no [protected] band kar dijiye aur mera aadhar no[protected]hain

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Ramesh,

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount(Prepaid):
Date of Birth:
Complete Address:

You may also visit your nearest Aircel store for assistance.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 21, 2018

Verified Support

Dear Ramesh,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team